Tim is as personal as he is professional. He listened to and responded to every detail of my inquieries. He has already exceeded my hopes for great service. He was encouraging, helpful with comments on my design, super generous with his filling the request for samples and the oreder was shipped quickly. While waiting for the shipment to arrive, he kindly sent me a message letting me know the wherabouts of the delivery without my having asked him to do so. I look foreward to doing busiess with this company and have high hopes for success in my business with his support. ... 5+ stars our of 5 stars for this superstar. Yay Tim.

Misunderstanding as I had placed several orders for samples and one was forgotten for a while but Esther Li noticed it herself and solved the late delivery, this was probably a communication error and I will place an order soon for some of the samples I received. Esther Li has very good service and overall the quality of the products is good.